Privacy Policy
Effective Date: August 1, 2026
emrge collective ("emrge," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.emergecollective.com (the "Site"), use the emrge mobile application (the "App"), or purchase products or services from us.
By using our Site, App, or services, you agree to the practices described in this Privacy Policy.
Information We Collect
Device Information
When you visit our Site or use our App, we automatically collect certain information about your device, including:
● Web browser type
● IP address
● Time zone
● Device identifiers
● Operating system
● Cookies and similar tracking technologies
We also collect information regarding:
● Pages you visit
● Products or services you view
● Referring websites or search terms
● Interactions with our Site and App
● General usage analytics
We refer to this information collectively as Device Information.
We collect Device Information through technologies including:
● Cookies
● Log files
● Pixel tags
● Web beacons
● Similar tracking technologies
At our direction, trusted third-party analytics and advertising providers may also use these technologies to help us understand how visitors use our Site and App and to improve our marketing efforts.
Personal Information
When you:
● Create an account
● Book a class
● Purchase a membership or class package
● Buy merchandise
● Register for an event
● Join our email or SMS lists
● Contact us
we may collect personal information including:
● Name
● Email address
● Phone number
● Mailing address
● Membership information
● Class reservations and attendance history
● Purchase history
● Communication preferences
● Any information you voluntarily provide to us
Payment information is securely processed by third-party payment providers that comply with applicable Payment Card Industry (PCI) security standards. emrge collective does not store your complete payment card information.
Throughout this Privacy Policy, "Personal Information" refers to both Device Information and the personal information you provide directly to us.
Retention and Transfer of Personal Information. We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. We will delete this information from the servers at an earlier date if you so request by unsubscribing, opting-out, or emailing us at [email protected]. Personal Information may be transferred to and stored in secure servers in the United States.
How We Use Your Information
We use your information to:
● Operate and maintain our Site and App
● Process memberships, purchases, and reservations
● Deliver products and services
● Process payments
● Send confirmations and receipts
● Manage waitlists and class notifications
● Communicate regarding your account
● Respond to customer service requests
● Improve our products and services
● Analyze website and app usage
● Personalize your experience
● Detect and prevent fraud
● Maintain the security of our systems
● Comply with legal obligations
With your consent where required by law, we may also send:
● Promotional emails
● SMS messages
● Push notifications
● Studio announcements
● Marketing offers
● Event invitations
● Product updates
You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or replying STOP to marketing text messages. Transactional communications related to your account or purchases may still be sent.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers that help us operate our business, including providers that assist with:
● Class booking and membership management
● Payment processing
● Website hosting
● Mobile application services
● Email and SMS communications
● Marketing and advertising
● Analytics
● Customer support
● Shipping merchandise
These providers are only permitted to use your information as necessary to provide services on our behalf.
We may also disclose your information if we believe it is necessary to:
● Comply with applicable laws
● Respond to subpoenas or legal requests
● Protect the rights or safety of emrge collective, our members, or others
● Prevent fraud or security issues
Cookies and Tracking Technologies
We use cookies and similar technologies to:
● Improve website functionality
● Remember your preferences
● Analyze website traffic
● Understand user behavior
● Measure marketing performance
● Personalize your experience
Most web browsers allow you to disable cookies. Please note that certain features of our Site or App may not function properly if cookies are disabled.
Advertising
We may use your Personal Information to provide advertisements and marketing communications that we believe are relevant to your interests.
This may include:
● Email marketing
● SMS marketing
● Social media advertising
● Audience matching with advertising platforms
● Retargeting campaigns
You can manage many advertising preferences directly through the applicable advertising platform or your device settings.
Data Retention
We retain your Personal Information only as long as necessary to:
● Provide our services
● Maintain business records
● Comply with legal obligations
● Resolve disputes
● Enforce our agreements
If you would like us to delete your personal information, please contact us using the information below. Certain information may be retained where required by law or for legitimate business purposes.
Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your Personal Information.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable law, including the right to:
● Access your personal information
● Correct inaccurate information
● Request deletion of your information
● Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below. If you access our Site or App from outside the United States, please understand that your information may be transferred to and processed in the United States.
Third-Party Links
Our Site and App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will post the updated Privacy Policy on this page and update the Effective Date above.
If we make material changes to how we collect or use your Personal Information, we will provide additional notice where required by law.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we collect or use your information, please contact us:
emrge collective
Email: [email protected]
Website: www.emergecollective.com
© 2026 emrge collective. Operated by Maxine Jewell LLC. All rights reserved.